ek9996 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") govern the use of the ek9996 website (ek9996.cam) and all associated services, products, and platforms. By accessing the ek9996 platform or using any of its services, you are considered to have fully read, understood, and agreed to these Terms.

These Terms form a legally binding agreement. If you do not agree with any part of these Terms, please do not use any services provided by ek9996.

ek9996 reserves the right to amend these Terms at any time, with or without prior notice. Continued use of the platform after any changes have been made will be considered your acceptance of the updated Terms.

2 Eligibility and Registration

2.1 Age and Legal Eligibility

To open an account and use services on ek9996, the following conditions must be met:

• You must be at least 21 years of age (for 21+).
• You have the legal capacity to enter into a binding agreement.
• You are permitted to participate in online gaming under the laws applicable in your location.
• You are not accessing from a restricted region.

2.2 Registration Requirements

You must provide accurate and complete information at the time of registration. If an account is opened using false information, ek9996 reserves the right to cancel that account at any time and seize the associated balance.

2.3 One Account Policy

Each individual may only create one account. If the same person operates multiple accounts, it will be considered fraudulent activity and all accounts will be permanently closed.

3 Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are solely responsible for all activities conducted through your account. If you suspect unauthorized access, notify our support team immediately.

3.2 Account Verification (KYC)

ek9996 may request identity verification at any time. This may include the following:

• A copy of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

If verification is not completed within the specified timeframe, the account may be temporarily suspended.

3.3 Inactive Accounts

If an account has had no transactions or logins for more than 12 months, it may be marked as an inactive account. ek9996 will send a notification to the associated email address regarding this.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

ek9996 currently accepts the following payment methods: bKash, Nagad, Rocket, and Upay. Funds sent through any other method will not be accepted.

4.2 Minimum Deposit and Withdrawal

• Minimum Deposit: ৳500 (per method).
• Minimum Withdrawal: ৳800.
• Withdrawal Time: Processing is usually completed within 1 hour.

4.3 Deposit Terms

All deposits are processed in Bangladeshi Taka (BDT / ৳). Your payment method and ek9996 account must be registered under the same person's name. Funds from third-party accounts are not accepted and any such transactions will be cancelled immediately.

4.4 Withdrawal Terms

The wagering requirements associated with any active bonus must be met before a withdrawal can be processed. If a withdrawal is requested while a bonus is active, the bonus may be cancelled. Withdrawal funds will only be sent to the same payment method used for the deposit.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

ek9996 offers new players a 120% bonus on their first deposit, up to a maximum of ৳8,000. This bonus is subject to the following conditions:

• A minimum deposit of ৳500 is required to receive the bonus.
• Example: A deposit of ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: A deposit of ৳14,000 will earn a maximum bonus of ৳8,000, giving a total balance of ৳22,000.
• Wagering requirement: You must wager 20 times the bonus amount.

5.2 VIP Program and Cashback

ek9996 has four VIP tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

5.3 General Bonus Terms

• A bonus offer may only be used once, unless otherwise stated in its terms.
• Bonuses cannot be transferred to another account.
• ek9996 reserves the right to modify, suspend, or cancel any promotional offer.
• Any attempt to claim bonus benefits through fraudulent means will result in the forfeiture of all bonuses.

6 Gaming Rules

6.1 Fair Play Policy

ek9996 is committed to fair play. All our games are operated using a certified Random Number Generator (RNG), which ensures every outcome is completely impartial. No game result is predetermined.

6.2 Technical Issues

If a game remains incomplete due to a technical error or system disruption, ek9996 reserves the right to declare that round void. In such cases, the wagered amount will be refunded.

6.3 Game Rules

Each game has its own rules and terms. Players are encouraged to read the specific rules of a game before participating.

7 Prohibited Activities

The following activities are strictly prohibited on the ek9996 platform:

• Playing games through fraudulent means or using any software or bots.
• Using the platform for the purpose of money laundering.
• Engaging in fraudulent activities with other players.
• Creating multiple accounts to claim bonus benefits.
• Placing bets or operating an account on behalf of a third party.
• Exploiting system vulnerabilities or errors.
• Allowing minors to use an account.

In the event of any of the above violations, ek9996 reserves the right to immediately close the relevant account, seize the balance, and take any necessary legal action.

8 Intellectual Property

All content on the ek9996 website — including logos, designs, software, graphics, text, images, and any other materials — is the exclusive property of ek9996 and is protected by applicable copyright law. Reproduction, distribution, or use of any of these materials without prior written permission is prohibited.

The game software used by ek9996 is owned by the respective game providers and operated under their licensing agreements.

9 Limitation of Liability

ek9996 accepts no liability for the following:

• Any game or transaction that remains incomplete due to an internet connection failure.
• Losses caused by disruption to third-party services (payment gateways, game providers).
• Losses resulting from sharing account passwords with others.
• Losses caused by issues with the player's own device or software.

ek9996 always makes every effort to ensure a safe and reliable platform. The support team is always available to assist with any technical issues.

10 Privacy and Data Protection

ek9996 is committed to protecting your personal information. Full details of how your data is collected, used, and kept secure can be found on our Privacy Policy page.

The platform uses SSL encryption technology to keep all your data and financial transactions secure. We do not sell your information to third parties.

11 Responsible Gaming

ek9996 gives the highest priority to the importance of responsible gaming. We believe that gaming is a form of entertainment and should never become a financial burden.

• Only wager money that you can afford to lose.
• Do not treat gaming as a source of income.
• Take regular breaks and set daily time limits.
• Never gamble to try to solve financial problems.

If you feel that gaming is getting out of your control, visit our Responsible Gaming page and apply for a voluntary temporary account suspension.

12 Account Closure and Suspension

12.1 Account Closure by ek9996

ek9996 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraudulent activity or fraud.
• Failure to verify identity.
• Suspicion of money laundering.

12.2 Voluntary Closure by the Player

You can close or temporarily suspend your account at any time by contacting our support team. All valid withdrawals will be processed before the account is closed.

13 Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. We always try to resolve issues amicably.

Dispute resolution process:

• Step 1: Describe the issue on our 24/7 live chat.
• Step 2: Send a written complaint to [email protected].
• Resolution time: A response will be provided within a reasonable time after the complaint is received.

The decision of ek9996 will be considered final, but will always be made on the basis of fairness and transparency.

14 Changes to Terms and Conditions

ek9996 reserves the right to change, add to, or remove these terms and conditions at any time. For significant changes, a notification will be sent to the registered email address or a notice will be posted on the website.

If you continue to use the platform after the updated terms and conditions are published, you will be considered to have accepted the new terms and conditions. Therefore, it is recommended that you check this page regularly.

15 Contact & Support

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support in Bengali, 7 days a week, 24 hours a day.
• Email: [email protected]

Our support team is always ready to answer any of your questions and resolve issues. We are committed to serving Bangladeshi players in Bengali.

These rules and terms and conditions form the complete legal basis of your relationship with ek9996. By using ek9996, you confirm that you have read and accepted all of these terms and conditions.